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Home Services Quality Process

Quality Process

Quality Vision

We (CenturyLink India) aim to be a delivery excellence organization, executing projects on time and within budgets, by evolving and institutionalizing, consistent, repeatable and measurable processes on a continuous basis.

CenturyLink India's Process Transformation journey began in Dec 2007 with the decision to base our Quality Management System on the CMMI (Capability Maturity Model Integrated) and after an eighteen month period from gap analysis to deployement to final certification, have been assessed at CMMI Maturity Level 3 (Staged) on August 2009. This assessment was conducted by QAI (Quality Assurance Institute - India).